Terms of service
TERMS AND CONDITIONS
Last updated: December 2025
1. Acceptance of Terms
By accessing and using OsteaCare.com (the "Site"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Site or purchase our products.
OsteaCare reserves the right to modify these Terms and Conditions at any time. Changes take effect immediately upon publication on the Site. By continuing to use the Site after changes are posted, you accept the updated terms.
2. Use of the Site
Access conditions:
- You must be at least 18 years old to make a purchase
- You must provide accurate and complete information at checkout
- You are responsible for maintaining the confidentiality of your account
Prohibited uses: You agree not to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Disrupt or interfere with the operation of the Site
- Use automated systems to access the Site without authorization
- Impersonate any person or entity
3. Product Information
We strive to provide accurate descriptions, images, and pricing. However:
- Product colors may vary slightly depending on your screen settings
- We reserve the right to correct any errors in product information or pricing
- We do not guarantee the permanent availability of all products
- Product images are for illustrative purposes and may slightly differ from the actual product
4. Pricing and Payment
Pricing:
- All prices are listed in US Dollars (USD)
- Prices are subject to change without notice
- We reserve the right to refuse or cancel any order containing a pricing error
Payment:
- Payment is due at the time of purchase
- We accept major credit cards, debit cards, and other payment methods displayed on the Site
- Your payment information is securely processed through encrypted payment gateways
- By providing your payment details, you confirm you are authorized to use that payment method
5. Orders and Acceptance
Order process:
- Placing an order constitutes an offer to purchase
- We reserve the right to accept or decline any order
- Order confirmation does not guarantee final acceptance
- We may require additional verification before processing certain orders
Order cancellation:
- You may cancel your order within 24 hours of placing it, provided it has not yet been shipped
- Contact osteacare.contact@gmail.com to request a cancellation
- Once shipped, our standard return policy applies
6. Shipping and Delivery
- Delivery timeframes are estimates and are not guaranteed
- We are not responsible for delays caused by carriers
- Risk of loss transfers to you once the package is handed to the carrier
- Please refer to our Shipping Policy for full details
7. Returns and Refunds
- We offer a 30-day money-back guarantee
- Items must be returned in their original condition, unused
- Return shipping costs are the responsibility of the customer
- Please refer to our Return & Refund Policy for full details
8. Product Use and Disclaimers
Medical disclaimer:
- OsteaCare products are designed for comfort and support
- Our products are not intended to diagnose, treat, cure, or prevent any medical condition
- Consult your physician before use if you have a serious medical condition
- Results may vary from person to person
Product warranty:
- Products are sold "as is," with no warranty beyond our return policy
- We do not guarantee specific results
- We are not liable for injury or damage resulting from the use or misuse of our products
9. Intellectual Property
All content on this Site, including but not limited to:
- Text, graphics, logos, and images
- Product names and descriptions
- Site design and layout
is the property of OsteaCare and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law:
- OsteaCare shall not be liable for any indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount you paid for the product
- We disclaim all liability for damages resulting from the use or inability to use our products
- We do not guarantee uninterrupted or error-free operation of the Site
11. Indemnification
You agree to indemnify and hold harmless OsteaCare, its owners, employees, and partners from any claims, damages, or expenses arising from:
- Your use of our products
- Your violation of these Terms and Conditions
- Your violation of any third-party rights
12. Privacy
Your use of the Site is also governed by our Privacy Policy. By using the Site, you consent to the collection and use of your personal data as described in our Privacy Policy.
13. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of those sites.
14. Dispute Resolution
Governing law: These Terms and Conditions are governed by the laws of the State of Delaware, United States.
Dispute resolution: Any dispute arising from these terms or your use of the Site will be resolved through:
- Good-faith negotiation
- Mediation (if negotiation fails)
- Binding arbitration (if mediation fails)
You waive your right to participate in class action lawsuits.
15. Contact Us
For any questions regarding these Terms and Conditions, please contact us:
Email: osteacare.contact@gmail.com
Response time: Within 24 to 48 hours
16. Severability
If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will remain in full force and effect.
17. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Return & Refund Policy, and Shipping Policy, constitute the entire agreement between you and OsteaCare.
By using this Site and purchasing our products, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.